Delete Your Account

Last updated: 20 Nov 2025

Follow the steps below to request deletion of your SkateXtreme account and associated data. You may request deletion even if you no longer have access to the app.

1. How to Request Deletion

Send an email to info@skatextreme.com.sg from the address linked to your account.

Use the subject line: “Account Deletion” and include:

Your full name
Email used to sign in
Optional: Student names linked to your account

2. Identity Verification

We verify requests using the email address on file. In rare cases we may request additional confirmation to protect accounts from unauthorized deletion.

3. Data Deleted

Profile information (name, email, preferences)
Linked student profiles you own
Enrollments and attendance records tied to your account
Unpaid or pending payment intents created by you

4. Data We May Retain

Certain records are retained where we have legal or legitimate obligations:

Invoices, receipts, payment records (bookkeeping, fraud prevention, tax compliance)
Aggregated or anonymized analytics (non-identifiable)

Financial records are typically retained for 5–7 years in line with regulations.

5. Timeline

Acknowledgement within 3 business days
Deletion completed within 30 days of verification (often sooner)

6. Effects of Deletion

Deletion is permanent and cannot be reversed
Account access and any remaining lesson credits are lost

7. Contact

Questions? Email info@skatextreme.com.sg. For privacy details see the Privacy Policy.

Ensure contact details are current before publishing.